Thank you for your purchase.
We have registered you as our support member.
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Cardboard box should be sent using Kuroneko Yamato Ta-Q-Bin, local delivery service in Japan.
You can order shipping at the Kuroneko Yamato Ta-Q-Bin counter at the airport or at the front desk of your hotel.
There are 2 ways to send the box.
Therefore, there are 2 types of Waybill (shipping slip) , one is "Hatsu-barai(prepaid)：発払" and another is "Chaku-barai(Cash on Delivery)：着払" to order the shipping at the counter.
When sending bicycles to the member warehouse, please be sure to send them in cardboard boxes (A) or (B).
We will not ship or receive bicycles other than in (A) or (B) cardboard boxes.
Please read the following information carefully about how to write a Waybill (shipping slip : 送り状 Okuri-jou).
A common problem that tends to occur with foreign tourists is the return of items with an unknown delivery address due to a mistake on the shipping slip.
The shipping address should be written in Roman characters to ensure that there are no mistakes. It is best to save and include the address and contact information of the hotel where you made your booking reservation, so that mistakes are less likely to occur.
Note : In case that a member sends the cardboard box from the airport or hotel to the member's warehouse, Cash on Delivery 着払 , Please check below (3).
(1) In case that members decide the destination from the airport or hotel and send the the cardboard box by themselves
Members are requested to write their own shipping address on the Waybill (shipping slip) and pay the required shipping fee at the counter when they order shipping.
In this case, use the red color "prepaid Waybill (shipping slip)" shown above.
Please get a "prepaid Waybill (shipping slip : 発払送り状 Hatsu-barai Okuri-jou)" from the staff at the counter and fill it out.
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The address of the applicant should be the address of the member warehouse with membership number as below.
ZIP code : 340 - 0024
Phone : 048 - 954 - 4295
S-PAL Co.
80-1 Yatsukakami-cho, Soka-city, Saitama Prefecture.
It is because in the unlikely event of shipping problems, the box will be returned to the member warehouse instead of hotel or the airport.
If the cardboard box is returned to the member warehouse, we will contact you at the registered e-mail and phone number from the membership number registered when the cardboard box was purchased.
If the cardboard box is re-sent from the member warehouse, USD$50/incident is required within Japan (except Okinawa,it cost USD$100/incident).
Please purchase the necessary tickets (USD$50*2 sets) from the website.
For Okinawa : USD$50*4 sets
https://shop.rollingjpn.com
How to write the Waybill (shipping slip) for Prepaid (Hatsu-barai Okuri-jou) 発払送り状
Please check the sample above.
(2) In case that members send the cardboard box from the last hotel to the airport where they leave Japan by themselves
Please check the sample above.
The international airport list
(Click here)
When sending the cardboard box to the Kuroneko Yamato Ta-Q-Bin counter at the airport where you leave Japan, please specify the delivery date a day before your departure date.
It should be sent 3 days before the departure date to reach the airport a day before your departure date.
Be sure to include the airport location (prefecture name), airport name, departure terminal of the return flight, airline, flight number, and departure time (in 24-hour notation) in the destination address field.
For larger airports (Narita International Airport, Haneda International Airport, and Centrair:Chubu International Airport), the mailing address differs for each terminal.
For flights departing from Osaka, the address is different at Kansai International Airport and Itami Airport.
(3) In case that a member sends a cardboard box from the airport or hotel to the member's warehouse （Cash on Delivery）.
First, please purchase tickets (USD$50*2 sets / For Okinawa, need USD$50*4 sets) from the website.
https://shop.rollingjpn.com
The shipping cost USD$50/incident to send or receive the box in Japan (excluding Okinawa, USD$100/incident) will be deducted from the purchased tickets.
Members themselves do not need to pay the shipping cost to send or receive the box between the member's warehouse and the airport or hotel because it will be collect payment by our warehouse.
In this case, use the orange color "Shipping slip for collect payment (Chaku-barai 着払)" shown above.
Please ask the staff at the counter to get a "Shipping slip for collect payment (Chaku-barai 着払)" and fill it out.
When you have sent a cardboard box to a member's warehouse, or received the box from a member's warehouse, the shipping cost, USD$50/incident in Japan (except Okinawa USD$100/incident) will be deducted from the ticket you have purchased in advance when you request to send or receive the box to the designated location.
For sending cardboard box to the the location and receiving the cardboard box from member warehouses, please make an appointment for these schedule in advance by e-mail to [email protected] before arriving at Japan.
How to write the Waybill (shipping slip) for Cash on Delivery : Chaku-barai Okuri-jou) 着払送り状
Please check the sample above.